About Us/Student's Charter

• the satisfaction of the student is a fundamental measure of the quality of services rendered;
• that the students find professionalism and experience in the teaching and reception staff,
  together with the running of the school;
• students are placed in the courses according to an accurate preliminary evaluation of their language level taking their individual needs into account;
• the premises and classrooms are appropriate to the requirements of language learning and equipped with appropriate teaching resources;
• the safety and well-being of the students, during their presence on the school premises, is assured;
• the students have the opportunity to meet and confer with the teaching and administrative staff, whenever necessary;
• the students' progress (tests, assessment, exam results) are held on record;
• the students can move to other member schools, and find the same standards of quality.